Who is responsible for contacting the utility companies after I move in?

You as the tenant are responsible for setting up accounts with the utility companies directly when you move into your property and also when you leave, taking care to provide meter readings at the beginning and end of the tenancy.

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When will the rent leave my account?

Generally rent is paid by a standing order mandate and will leave your account 3 days prior to the rental due date in order to be in the recipients account on the due date (The due date is typically, although not always, the date on which you moved in).

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What happens if my rent is paid late?

Any problems with rental payments that may result in late payment should be conveyed to WEB Lettings Property Management. Arrears letters (for which you will be charged) will be issued if rent remains outstanding beyond 5 days after it was due. Interest will be charged until payment is made.

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If I have any problems during my tenancy who do I speak to?

If your property is managed by WEB Lettings please call 01 442 9177 or email your enquiry to myproperty@weblettings.ie.
If your property is not managed by WEB Lettings please revert to your landlord directly should you have any payment related question.

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If I want to serve notice to vacate my property what should I do?

Notice would need to be served in accordance with your particular lease agreement by recorded delivery to WEB Lettings Headquarters. The agreement should always be referenced.

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What penalties will I incur should I break my lease agreement early?

The primary liability is for rent until the end of the contract or its break clause point.
If the landlord agrees to re-market the property and once a new tenant is found, then your liability will be reduced to covering the landlord's commission and any other expenses from when the property is re-let. Payments would be calculated on a pro-rata basis for the unexpired term of the contract.

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How will my payments cease at the end of my tenancy?

You should contact your bank directly to cancel your standing order once the last payment has left your account.

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What should I do with the keys at the end of the tenancy?

Unless specific instructions are given by your landlord keys should be taken to WEB Lettings office by prior agreed arrangement with the agent. Please ensure all sets are returned, a receipt is obtained and that this happens on or before the last day of your tenancy.
Please note that you will be liable for rent on a daily basis until the keys are returned.

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What expenditure should I expect at the end of the tenancy?

As an outgoing tenant typically your costs will be associated with professional cleaning and the inventory check out. Any discrepancies between the check in and check-out may result in deductions from your deposit.

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What is the Private Residential Tenancy Board?

Your tenancy agreement will be registered with the Private Residential Tenancy Board Scheme.
In line with legislation introduced under the Private Residential Tenancy Board, where neither the tenant nor the landlord are able to resolve any issues that may arise during the course of the tenancy to their satisfaction, then either party to the agreement may ask the board to advise them further and adjudicate between the parties if necessary. 

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When is my deposit returned to me?

Once the check-out has been conducted, the property has been cleaned to a satisfactory standard and WEB Lettings has received instructions regarding the deposit from the landlord, the money will be returned to your account, less any agreed deductions.
This typically takes 10 working days and generally no more than 28 days.
If your question is still not answered, please contact your Property Manager directly

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