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01-4429177 info@weblettings.ie
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We explain what to expect throughout the renting process with WEB Lettings.
From how to find a property to rent, reserve it, agreements and moving in.
- Reserving a property
- Providing reference details for renting
- Guidance for overseas tenants
- Deposits, fees and rental payments
- The Letting Agreement between Landlord & Tenant
- Arranging utilities
- Provision of keys to move in
- Moving into the rented property
- Your safety under gas, furnishings and electrical regulations
- Contact during the Tenancy
- If you need repairs whilst renting
- Property visual inspections
- Renewing your tenancy or moving out
- Disputes in relation to your tenancy
When you wish to secure a property to rent with us, we will require an initial Reservation Fee of €500 in order to submit an offer to the landlord plus a further €500 once the offer has been accepted. Acceptance of your Reservation Fee does not imply a tenancy which will only be created when the tenancy agreement has been signed by all parties. There is an Administration Charge of €500 payable should you cancel. Please note that the balance of all moving-in monies must be paid BEFORE YOU MOVE INTO THE PROPERTY. The balance of moving-in monies is to be paid no later than three working days prior to the Move In Date. In any circumstances where monies are refundable this will take up to 10 working days and may be made by electronic bank transfer only.
Providing reference details for renting
Before we can draw up the Tenancy agreement we will need to take references including a credit check. We have to satisfy the landlord that you are able to pay the rent and have a good character reference. You will be able to submit references via email (scan your documents) by fax (01 686 5590) or in person. Once you start the reference process all information needs to be completed within 24 hours.You will need the following reference details for renting:
- Full name, date of birth, nationality
- Your address history for the last 3 years
- Proof of address: bank, credit card or mobile phone statement
- Income/occupation: details of your income sources and employer
- Bank account: details of the bank account to be used to pay the rent
- Credit/debit card: details of the card and statement address
- Your next of kin: details of who to contact in an emergency on your behalf
- Name of previous landlord/managing agent (if any)
- Contact details of someone who can provide a character reference for you
- If you’re a student you will need to provide proof of your student status
Many people from overseas successfully find a property to rent with WEB Lettings. Simply complete as much of the reference detail as possible and we will process your application.
Deposits, fees and rental payments
Generally we take one month’s worth of rent as deposit along with your first month’s rental payment. In addition we charge an administration fee of either €150. As complies with the law, your tenancy is safeguarded by an independent adjudicator in the event of any disputes remaining unresolved (www.prtb.ie)
The Letting Agreement Between Landlord & Tenant
You will be provided with a copy of the contract you sign known as the Tenancy Agreement. Both the tenant and the Landlord are required to sign the Tenancy Agreement. This will form your letting contract. The agreement normally used is a Tenancy Agreement in accordance with the Residential Tenancies Act 2004. This entitles the Landlord to possession of the property at the end of the tenancy period. Most rental tenancies are for 12, 18 or 24 months.
A break clause of six months may be inserted at the discretion of the landlord. Any special requirements, such an extra item the landlord agrees to supply e.g. a bed, or variations to the standard tenancy agreement will be listed under the special conditions section of the Tenancy agreement.
You should note that the Landlord does not have an obligation to carry out pre-contact promises of furnishings or repairs for renting unless they have been listed on the Rider attached to the Tenancy Agreement. This does not apply to items which are required by statute or properly arise after occupation.
Your contact at WEB Lettings will go through the Tenancy Agreement with you, and provide you with a copy signed by all parties. Generally the points you should note under the Tenancy Agreement are:
- The Tenancy Agreement is between you and the Landlord. WEB Lettings are not a party to the Contract and are not appointed to arbitrate its terms. All Tenants have joint and several liability under the Tenancy agreement. You are contracted to stay in the property for the duration stated in the Tenancy Agreement.
- The Tenancy Agreement means that the Landlord has already served formal Notice to you to give up possession on the date stated in the Tenancy Agreement. Where a Guarantor has entered into an Agreement, in the event of the Tenant not meeting the obligations under the Agreement, the Guarantor would be liable to accept responsibility.
The arrangement in almost all cases is that the Tenant has to pay gas, electricity, telephone, water and cable/satellite TV charges. You should liaise with the Landlord to the obtain details needed to change services into your name. Electricity and telephone services must be applied for at least 4 working days before moving.
We ask the Landlord to provide a set of keys for each tenant renting the property. Under no circumstances are locks to be changed by the Tenant without prior approval of the Landlord. Tenants must ensure they return all keys to WEB Lettings at the end of the tenancy period, otherwise monies will from the rental deposit money will be kept to pay for replacing any locks.
WEB Lettings sometimes retains a set of keys which may in emergencies be borrowed by the Tenant. A satisfactory means of identification must be shown before keys will be handed over. A minimum deposit of €100 will be required before we can lend you any keys to cover the cost of replacing locks should the keys be misplaced. We stress that Tenants should return borrowed keys as quickly as possible.
Moving into the rented property
Your contact at WEB Lettings will arrange to for your ‘Check-In’ to the property you are renting. At this stage a report, (an inventory or Check-In Report) will be prepared to record the condition of the property. We ask you to sign this report to clarify that the condition of the property is as recorded. We ask the Landlord to ensure that the property is clean and tidy prior to you moving in. We also ask the Landlord to leave you any instruction or appliance manuals in a binder for your reference. And, if the property is ‘Managed’ by WEB Lettings, we will send you a Tenant’s Information Pack detailing your contact details during the tenancy.
Your safety under gas, furnishing and electrical regulations
The Landlord is obliged to make arrangements to ensure that the property is safe for you whilst renting under gas appliances, furnishings and electrical regulations.
All gas appliances and associated pipe work must by law be maintained in a safe condition and be checked for safety at least every 12 months by a suitably qualified engineer. Before moving into the property, you should request to be handed a copy of the last record of inspection. If you feel that these conditions are not being complied with tell your Landlord immediately.
Legislation requires that all furniture must have a label clearly showing that it is fire resistant. Any new or additional furniture being put into the property must also comply with these regulations.
Instructions for any electrical appliances should be in the property.
Unless your rented property is ‘Managed’ by WEB Lettings you will deal directly with the landlord after you move in. Your property consultant at WEB Lettings will be able to advise you on this point.
If you have any queries (‘Managed’ property only):
Once you have moved in to the property, we will email you a Tenant Information Pack, the contents of which are listed below, and this information will also be available online. Email any issues to myproperty@weblettings.ie
From the date of your occupation all correspondence should be dealt with by your Property Manager at WEB Lettings, whose contact details will be detailed in your Tenant's Information Pack.
Please note that in the interest of all parties concerned, WEB Lettings will only correspond or discuss any matters with the parties who are renting as named in the Tenancy Agreement. However, if any party wishes to nominate another to handle their affairs, they can provide a legal Power of Attorney document for that party and from then on, WEB Lettings will only deal with this party in substitution of the original.
If you need repairs whilst renting (‘Managed’ property only)
You should report a repair to your Property Manager via our email at myproperty@weblettings.ie You must submit in writing in order to ensure all issues are dealt with effectively. Or you can write to your property manager whose contact details will be within your Tenant's Information Pack.
Normally we have authority from the Landlord to carry out repairs up to €250. However, some landlords insist we obtain their authority prior to arranging repairs. We appreciate that you want the property to be in working order and try to arrange repairs as soon as possible. Before we can go ahead we may have to gain a quote for the works from the contract repairer and then seek the Landlord’s approval.
Visual inspections (‘Managed’ property only)
During the course of the tenancy, every four months, we may inspect the premises you are renting to verify that the terms of the Tenancy Agreement are being complied with. We will write or telephone to you to make arrangements for an inspection date. Provisions for these arrangements are included in the Tenancy Agreement.
Renewing your tenancy or moving out
Two months before the end of the tenancy, we contact you to see if you would like to renew your tenancy. If you wish to stay on in the property we seek approval from the Landlord and make any necessary arrangements. If the Landlord does not wish to renew the tenancy we can start looking for an alternative property to rent if you wish. Please appreciate that if you are not staying in the property we may wish to show it to other prospective Tenants during your notice period.
At the commencement of the Tenancy you would normally have been checked in and an inventory or Check-In Report outlining the condition of the property. At the end of your Tenancy, a similar Check-out Report is compiled and this is where the condition and cleanliness of the property is checked and reported back to the Landlord. Normally this document is referred to by the Landlord in deciding what deductions for repairs, if any, need to be made from your deposit. WEB Lettings cannot be involved in any decision over return of deposit - this is between the Tenant and the Landlord. You can liaise with the Landlord about return of deposit, after the inventory or our Check-Out report has been done. A copy of this report will be sent to you for your reference.
Protection of deposits for tenants
Landlords are required by legislation to register the Tenancy Agreement with the PRTB (www.prtb.ie). If in dispute with your landlord, you should revert to the PRTB website for further guidance. The tenant and landlord can jointly or separately apply to the PRTB to have their case referred to Resolution or Court. Once a resolution has been reached, the deposit must be returned within a maximum of 10 days. This information was correct at the time of publication and may be periodically updated. Advice may vary between agents so please check if you wish to clarify any points.
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